Privacy & Cookie Policy

Introduction

At Skorly, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect information when you use our AI-powered email management platform.

By using Skorly, you agree to the collection and use of information in accordance with this policy.

Cookie Policy

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences at any time.

Types of Cookies We Use

Managing Your Preferences

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept All — Enable all cookie categories
• Decline All — Only essential cookies will be used
• Customize — Choose which non-essential categories to enable

Your preferences are stored locally in your browser and will be remembered for 365 days. You can change your preferences at any time by clearing your browser's local storage or when our cookie policy is updated.

Information We Collect

Account Information

When you register, we collect:

• Email address
• Name (if provided)
• Authentication credentials (encrypted)

Email Data

To provide our AI-powered email management features, we process:

• Email metadata (sender, recipient, subject, timestamps)
• Email content (for AI analysis and categorization. Content is not stored in our systems)
• Attachment indicators (whether emails contain attachments — Attachment content is not stored in our systems)

Important: Your email data is processed securely and is never shared with third parties for advertising purposes.

Usage Data

With your consent (Analytics cookies), we may collect:

• Pages visited and features used
• Time spent on the platform
• Device and browser information
• General location (country/region level)
• Login activity (timestamps, session frequency) for security and service improvement

How We Protect Your Data

We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication with session management
• Automatic PII (Personal Identifiable Information) redaction before AI processing
• Regular security audits and updates
• Access controls and employee training

AI Data Processing

Our platform uses artificial intelligence to provide email analysis features such as sentiment scoring, priority categorization, and automatic tagging. To protect your privacy:

• PII Redaction: Before any email content is sent to AI providers, personal identifiers (names, phone numbers, addresses, etc.) are automatically detected and redacted using industry-standard PII detection technology.
• Third-Party AI Providers: We use OpenAI to power our analysis features. Only anonymized, PII-redacted summaries are transmitted — raw email bodies never leave our infrastructure for AI processing.
• No Training: Your data is not used by AI providers to train their models.
• No Advertising: AI-processed data is never shared with or used for advertising purposes.

Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate information
• Erasure — Request deletion of your data through your company administrator
• Portability — Company administrators can export organizational data in structured formats
• Object — Opt out of certain data processing
• Withdraw Consent — Change your cookie preferences at any time

Contact Us

If you have questions about this policy or want to exercise your privacy rights, please contact us:

Policy Updates

We may update this policy from time to time. When we make significant changes, we will notify you through the cookie consent banner (requiring re-consent) or via email for registered users.

The "Last updated" date at the top of this page indicates when this policy was last revised.