See which clients are about to churn β€” before they tell you.

AI sentiment analysis on every email. Know who's unhappy, who's being ignored, and where your team is dropping the ball β€” in real time.

Sentiment Analytics

● LIVE
+24 Avg Temp
Negative 12
Neutral 48
Positive 67
⚠️ Priority Senders
1 acme-corp.com -42Β°
2 globaltech.io -28Β°
3 partner-inc.com +15Β°
Avg Response
2.3hrs

A 5% increase in customer retention can boost profits by 25% to 95%.

Yet most companies miss the warning signs hiding in plain sight β€” in their emails. Acquiring a new client costs 5–25x more than retaining one. The signals are already there. You just need the right lens to read them.

5–25x More expensive to acquire a new customer than retain one
25–95% Profit increase from just a 5% boost in customer retention
1 in 3 Customers leave a brand they love after just one bad experience

Sources: Harvard Business Review (Bain & Company research, Frederick Reichheld) Β· PwC Future of Customer Experience

Email Is a Black Box

Every day, the signals are there. The frustration. The silence. The slow fade. But without the right lens, you're flying blind β€” until the cancellation email arrives.

Last Tuesday, your biggest account sent 3 emails in 48 hours. Each one colder than the last. Your team replied with templates. On Friday, they sent the cancellation notice.

The sentiment had been declining for weeks. Nobody noticed the pattern. According to Harvard Business Review, replacing that lost client will cost 5–25x more than retaining them.

With Skorly

Skorly would have flagged the sentiment drop after the very first cold email β€” giving your CS team weeks to intervene, schedule a call, and save the account.

Your PM says "I always reply fast." Last month, their average response time to key accounts was 14 hours. Two of those accounts are now evaluating competitors.

"I always reply fast" isn't a metric β€” it's a feeling. Without data, you can't distinguish between the team member who replies in 20 minutes and the one who lets urgent emails sit overnight.

With Skorly

Automatic response time tracking per person, per domain, per week. Set benchmarks, identify who needs support, and celebrate top performers β€” all with data, not gut feeling.

Monday morning. 127 emails. Buried somewhere in the middle: an urgent escalation from your second-largest client. You found it at 4pm β€” after they'd already called your CEO.

Email inboxes don't prioritize by relationship value. A newsletter and a customer threatening to leave look exactly the same. 50 messages later, you finally see the fire β€” but the damage is done.

With Skorly

Sender Priority Ranking surfaces frustrated senders ranked by dissatisfaction score. The -72Β° email from your biggest client sits at the top β€” not buried under 126 others.

End of quarter review. "How's client satisfaction?" Everyone says "great." Three weeks later, two accounts don't renew. Nobody saw it coming β€” because nobody was measuring.

Each person handles email differently. There's no shared view of communication health, no team-wide sentiment trends, no way to know which accounts are cooling off until the renewal fails.

With Skorly

Company-wide dashboards show aggregate sentiment across all accounts. See exactly which relationships are warming, which are cooling, and who needs attention β€” weeks before the renewal conversation.

Features

Your Complete Email Intelligence Platform

Powerful features that transform email from a black box into actionable intelligence β€” so you never lose a client you could have saved.

AI Sentiment Analysis

Every email gets a temperature score from -100Β° (frustrated) to +100Β° (positive). Track trends over time and catch declining relationships before they escalate into churn.

See sentiment trends, distribution, and per-email temperature scores at a glance
Sentiment trend analysis showing email temperature over time

Personal Dashboard

Your own sentiment gauge, sender priority rankings, and response metrics. See exactly which clients need attention β€” ranked by urgency β€” and track your communication health at a glance.

Priority senders are ranked by dissatisfaction score so you know who to contact first
Sender priority ranking showing most dissatisfied clients

Negative Email Detection

Surface frustrated emails instantly with priority levels (Urgent, High, Normal) and exact temperature readings. Filter by negativity to focus on the accounts that need immediate attention.

Filter recent negative emails by temperature, priority, and sender domain
Recent negative emails with temperature scores and priority levels

Response Time Tracking

Automatic calculation of how long it takes to respond to each email. See averages by person, domain, or time period. Set benchmarks and measure improvement.

Company Dashboard

Aggregated analytics across your entire organization. See team-wide trends, compare performance, and identify who needs support β€” all with privacy controls.

Guided Setup Wizard

Connect your email accounts in minutes. Our step-by-step wizard handles OAuth, data sync, and AI analysis configuration β€” no technical expertise required.

Get Started in 3 Simple Steps

From signup to actionable insights in minutes β€” not weeks

1
Connect Your Email

Sign up and connect your Gmail or Outlook account. Our wizard handles OAuth securely β€” no passwords stored.

2
AI Analyzes Your Emails

Our AI processes your inbox: sentiment scoring, response time calculation, sender ranking β€” all automatically.

3
View Your Dashboards

Instantly see your sentiment gauge, sender rankings, and response metrics. Take action on insights immediately.

Early Access

Skorly is free during Alpha β€” get your spot now

We're accepting new teams in batches to ensure quality. Join now to get full access at no cost β€” and help shape the future of email intelligence.

Free during Alpha

Full access to all features, no credit card required

Shape the product

Early adopters directly influence what we build next

Locked-in pricing

Early access members get the best pricing when we launch

Currently onboarding new teams every week. No spam β€” we'll notify you when your spot is ready.

Stop losing clients you could have saved.

Skorly catches the warning signs hiding in your emails β€” declining sentiment, ignored threads, at-risk accounts β€” so you can act before it's too late.